Reports directly to the Technical Services Supervisor. Under supervision of the Technical Services Supervisor performs help desk and end user support. The main focus will be with Help Desk operations. This includes; work order entry, call information gathering, hardware problem resolution, network troubleshooting, work order assignments, status reporting, and timely resolution of open help desk entries. Will provide first level help desk functions to end users of Personal Computers, network printers, AS/400 Hardware, logon problems and associated software issues. Position is also responsible for the IT asset control system. This system includes IT hardware inventory, location tracking, and hardware maintenance history. Contact with various internal departments will be required for problem determination and resolution. Will take part in Personal Computer roll out and the setting up of new hardware. The position is also responsible for hardware relocations.
SALARY: $15 per hour
Send Resume To:
501 South Alta Ave
P.O. Box 37
Dinuba, CA 93618
Fax to (559) 591-1593
E-mail resume as a word attachment to: firstname.lastname@example.org
Ruiz Foods is an equal opportunity employer.
EOE: Male, Female, Vets, Disabled (M/F/V/D).
Ruiz Foods enforces a policy of maintaining a drug-free workforce, including pre-employment substance abuse testing.